Rate Our Service On forms 1 is worst and 5 is excellent. Or sliding scale from 0 for worst to 100% for excellent Name * 0 (Min. 0 Characters) e-mail * Contact number Town Waybill Number How often do you use our services Select Daily Weekly Monthly Your Preferred method of arranging your collection Select Telephone Mail SMS Whatsapp Website Form How Satisfied are you with our collection services 0 100 Which service do you use most often Select Overnight / Express Distribution (2-3 days) How would you rate the pricing for services provided Select Cheap Fair Market Related Expensive Very Expensive Please rate the following statements regarding your interaction with these types of services: Courier arrived / arrives on specified time Select 1 2 3 4 5 Courier was friendly and helpfull Select 1 2 3 4 5 Courier provied correct documentation Select 1 2 3 4 5 Reception at office was helpful and friendly Select 1 2 3 4 5 When interacting telephonically, staff is friendly and helpful. Select 1 2 3 4 5 How would you rate our parcel tracking system? Select 1 2 3 4 5 Shipping was carried-out according to the agreed conditions Select Disagree completely I dont agree I dont know I agree I very much agree Goods arrived in full and were undamaged Select Disagree completely I dont agree I dont know I agree I very much agree The packaging and product/s were undamaged Select Disagree completely I dont agree I dont know I agree I very much agree Have your complaints been resolved to your complete satisfaction? If Yes provide details Yes Yes No No Details of how complaint was handled Please rate the overall level of satisfaction with our courier/delivery service: Select 1 2 3 4 5 Would you consider recommending our courier/distribution services? If Yes please give details Yes Yes No No Details of Why you would recommend us. How can we improve our service levels ? Submit Next
